All new computers
built by us from 8 Jul 2008 and some refurbished units have a Service
Tag printed on a label on the back
of
the base unit. Please select this from the left hand pane. For new
computers built before 8 Jul 2008 and refurbished
computers without a service tag please follow the instructions below. |
All
computers built or refurbished by us are given a computer name which
identifies the date of manufacture or refurbishment.
This is in the form: BPCS-YYMMDD-N where YY = year, MM = month, DD
= day, N = serial no. for that day.
E.g. BPCS-080714-2 was the 2nd computer built/refurbished on 14th July
2008. |
| Key to symbols used below: > =
click,
>> = double click, [xxx] = tab name or dropdown menu item, < =
right click. |
For computers
with a Windows operating system > Start > Control Panel >> System >[Computer
Name] and look for the line
"Full Computer Name:" |
For computers with a Linux operating system
>System >[Administration] >[System Monitor] - the computer
name is at the top
of the popup menu. |
You will not normally need to download additional
or updated drivers for your Linux system, as these are included in
the
regular updates. If you have a specific problem please Email: support@bpcsbromyard.co.uk |
| The rest of this page applies to computers
with the Windows™ Operating System |
| New computers built before 8
Jul 2008 and refurbished computers without a service tag |
1. Identify your computer motherboard
(aka mainboard). Provided you have not changed your computer name you
should be
able to identify this from the date of manufacture (see above) as follows: |
| New computers supplied from
Jan 2007 - Nov 2007: MSI K8MM3-V |
| New computers supplied from
Dec 2007 - Feb 2008: MSI K8MM3-V or MSI K9MM-V |
| New computers supplied from
Feb 2008 - 7 Jul 2008: ASRock AliveNF6P-VSTA |
New computers supplied from
8 Jul 2008 have a Service Tag on a label on the rear of the base
unit. Please select this from the
list in the left hand pane. |
If you have changed the computer name or you are
in any doubt then the K8MM3-V motherboard will display 'K8MM3-V' at
the
top left hand side of the screen briefly before Windows boots and the
K9MM-V motherboard will display a large 'V-Class' logo
in the centre of the screen beforwe Windows boots. |
If you cannot identify your computer motherboard
from the above details, then switch the computer off, disconnect the
tower
from the mains supply, and remove the right hand cover (looking from
the back - normally just held on by 2 screws) and read
the number off the motherboard. |
| 2. Support for the various motherboards can be found
below: |
| For the MSI Boards, first go to: http://global.msi.eu/index.php?func=downloadindex |
| Then either use MSI's live update feature or select
manually as follows: |
| K8MM3-V: > Mainboard > AMD Platform > Socket
754 > VIA > VIA(r)K8M800 > K8MM3-V |
| K9MM-V: > Mainboard > AMD Platform > Socket
AM2 > VIA > VIA(r)K8M800 > K9MM-V |
| For the NF6P-VSTA board > http://www.asrock.com/mb/download.asp?Model=ALiveNF6P-VSTA&s=AM2 |
| For refurbished Dell computers please go to the Dell
support site and enter the original Dell service tag printed
on the base unit. |
A number of computers refurbished between March and
December 2007 have one of the two Intel Desktop Boards D845GRG or D865GLC.
You will probably need to open up the tower as described above to find
out which one.
For the D845GRG go to: http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=824&lang=eng
For the D865GLC go to: http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=950&lang=eng |
| If your computer is not listed on this
page or you need further support please Email: support@bpcsbromyard.co.uk |
